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August 26, 2021

Face Coverings Required In All Indoor Public Spaces Beginning August 31

Beginning August 31, 2021: all persons will be required to wear a face covering in indoor public spaces, regardless of vaccination status.

The new rule mandates that Face Coverings must be worn in all indoor public place, business, or establishment within Mecklenburg County, regardless of vaccination status. This requirement applies to all individuals who are at least five years of age in all areas of the County including all towns and the City of Charlotte. The rule will be suspended based on metrics -- a decline in the positivity rate to 5% for thirty (30) days where the community transmission rate is not in the high or substantial level, as defined by the Centers for Disease Control and Prevention. If the transmission in the County drops below the substantial level, the Public Health Director will recommend that the rule be suspended.

Frequently Asked Questions

If I am indoors but am socially distanced or not close to others, do I still have to wear a mask?
-Yes. If you are in a public indoor space, you are required to wear a mask regardless of social distancing and/or your vaccination status.

If I own a business, do I have to require customers to wear a mask?
-Yes. You must require customers who do not fit in to one of the exemptions to wear a mask while at your establishment.

What should I do if I see someone not complying with the mandate?
-You can call 3-1-1 to report the violation.

As a business owner, what should I do if I have customers who refuse to comply?
-Call 9-1-1 to request Charlotte-Mecklenburg Police to respond.

How long will this mask mandate be in effect?
-The Public Health Rule is based on the current COVID-19 metrics and the duration of the Public Health Rule will be dependent on the metrics improving.

If I live in one of the towns in Mecklenburg County, do I have to follow the mask mandate?
-After August 31, you are required to wear a mask indoors at public places in that town. However, if you travel into the City of Charlotte or an unincorporated area of Mecklenburg County, you will need to have a mask if you plan to visit a public indoor space.

I’m unvaccinated – should I still consider getting the vaccine?
-Yes. Mecklenburg County Public Health urges all eligible people who are unvaccinated to get the vaccine to help slow the spread of COVID-19 and avoid further restrictions.

For more information about the mask mandate, the vaccine and COVID-19, please visit

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