4. 1. COMMUNITY
6. I feel safe in my community.

   1. Strongly Agree
   2. Agree
   3. Neutral
   4. Disagree
   5. Strongly Disagree
7. Officers get out of their vehicle and interact with me.

   1. Strongly Agree
   2. Agree
   3. Neutral
   4. Disagree
   5. Strongly Disagree
8. Police make an effort to provide the services that we need in our neighborhood.

   1. Strongly Agree
   2. Agree
   3. Neutral
   4. Disagree
   5. Strongly Disagree
10. I know one or more officers in my community by sight or name.

    1. Strongly Agree
    2. Agree
    3. Neutral
    4. Disagree
    5. Strongly Disagree
11. I feel the Police Department is available to me to solve issues in my neighborhood.

    1. Strongly Agree
    2. Agree
    3. Neutral
    4. Disagree
    5. Strongly Disagree
12. Overall I am satisfied with the police services in my neighborhood.

    1. Strongly Agree
    2. Agree
    3. Neutral
    4. Disagree
    5. Strongly Disagree
14. In your opinion, what are the most serious issues in your neighborhood? Check all that apply.

    1. Alcohol
    2. Burglary
    3. Code Violations (high weeds, dangerous buildings, etc.)
    4. Disturbances
    5. Animals at Large
    6. Domestic Violence
    7. Drugs
    8. Gunshots
    9. Homelessness
    10. Juvenile Crime
    11. Crimes of Vice (pornography, gambling, etc.)
    12. Robbery
    13. White Collar Crime
    14. Theft
    15. Traffic Violations
    16. Trespassing
    17. Vandalism
    18. Other
15. If you chose other, please specify.
19. 2. SERVICE
21. If you have had contact with the Cornelius Police Department, please indicate the nature of your contact.

    1. I called the Police Department to make a report.
    2. I was a crime victim.
    3. I was arrested by the Cornelius Police Department.
    4. I was a witness to a crime, incident, or accident.
    5. I was stopped in my car by a Police Officer.
    6. I was involved in a motor vehicle accident.
    7. I requested information from the Cornelius Police Department.
    8. I participated in a Community Services event/program.
    9. Other
23. If you chose other, please specify.
25. If you have had contact with the Cornelius Police Department, which employee(s) did you have contact with most recently? (Select all that apply)

    1. Administrative Staff
    2. Administrative Police Officer
    3. Community Services Officer
    4. Patrol Officer
    5. School Resource Officer
    6. Investigator/Detective
    7. Police Dispatcher
    8. Animal Control Officer
    9. Other
27. If you chose other, please specify.
29. Based on your experience, please tell us how we did in the following categories. Provide answers to only those that apply to your situation.
31. Safety

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
32. Service

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
33. Professionalism

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
35. Attitude

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
36. Problem-Solving

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
37. Communication

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
39. Knowledge/Competency in handling call for service

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
40. Uniform Appearance

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
41. Meeting your expectations

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
43. Addressed your concerns

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
44. Courtesy

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
45. Response Time

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
47. Follow Through

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
48. Overall Experience

    1. Excellent
    2. Good
    3. Average
    4. Fair
    5. Poor
50. As a Department we strive for continuous service improvement. Please indicate why you chose average, fair or poor for any of the areas listed above regarding your service experience. Please list any additional comments about your recent interaction.
54. 3. COMMUNITY POLICING
56. Listed below are crime prevention and awareness programs offered by the Cornelius Police Department. Please indicate your level of satisfaction with the programs that you are familiar with.
58. National Night Out

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
59. Residential/Business Security Inspections

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
60. Shred-A-Thon

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
62. Neighborhood Watch

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
63. Business Watch

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
64. Senior Seminar Lunch and Learn

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
66. Pack the Patrol Car

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
67. Citizens Academy

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
68. Speaker's Bureau

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
70. HABIT Program

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
71. Bike Rodeo

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
72. Holiday Luncheon

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
74. Forensics Camp

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
75. Coffee with a Cop

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
76. Driver's Experience

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
78. Operation Curbside Cleanup

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
79. RAIDS Online

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
80. Adopt a Family Program

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
82. School Resource Officer Program

    1. Very Satisfied
    2. Somewhat Satisfied
    3. Neutral
    4. Somewhat Dissatisfied
    5. Very Dissatisfied
84. How can the Department improve existing crime prevention and awareness programs to better meet your needs?
86. Please list any additional opinions or comments regarding the strengths or weaknesses of the Department.
90. 4. CONTACT INFORMATION (Optional)
92. Please complete the section below if you would like the Department to contact you.
94. Contact me about my survey.
    -- Select One --YesNo
95. Contact me about crime prevention events.
    -- Select One --YesNo
97. First Name
98. Last Name
100. Address1
102. Address2
104. City
105. State
106. Zip
108. Phone Number
109. Email Address
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